Opportunities · Remote · Work from anywhere

Help people bring their people together

Luum exists to bring people together in places that transform them and foster belonging. We're building our sales team, and we're looking for people who love real conversations to help retreat leaders take that step.

See open roles

About Luum

A small team building something real

Kaaba Luum is our boutique retreat property in Riviera Maya, Mexico. Hosts book the entire estate for three to five days or more to gather their people: coaches, facilitators, wellness practitioners and community leaders building something around their work. For many of them, it's the moment their practice deepens and their business grows.

We also run Luum Pathway, our program for aspiring hosts who aren't ready to book yet. It helps them build the community and the offer to fill their first event.

We're rebuilding our sales team around a setter and closer model, with daily coaching, clean systems and a pay plan that rewards production. You'd be joining at the start of that build.

Open roles

Two seats, one team

Applications close

Monday, November 16

Interviews begin

Tuesday, November 17

We're moving fast. Apply early, and don't forget your video.

Role 01 · Remote · $57K to $91K OTE

Appointment Setter

You're the first voice a host hears from Luum.

A retreat leader fills out our inquiry form at 2pm. By 2:05 you're on the phone with them. You learn who they gather and what they're building, then help them take the right next step. That might be a Vision Call with one of our closers about hosting at Kaaba Luum, or a place in Luum Pathway, our program for hosts who are still building.

If you like fast phones, real conversations and a scoreboard you can see every day, this seat is for you.

What you'll do

  • Answer new inquiries within 5 minutes and turn them into booked, confirmed Vision Calls.
  • Work the leads we already have: unbooked applications, no-shows and cancels, webinar registrants, and thousands of past inquiries in our CRM.
  • Qualify honestly. Find out what the host wants, who their audience is, who decides, and their general financial picture.
  • Route every conversation to the right next step: a retreat booking, Luum Pathway, or a respectful no.
  • Own confirmations and reminders so the calls you set actually happen.
  • Write a short handoff note on every call you set, telling the closer why you're excited for them to meet this host.

What you'll earn

Base pay
$2,000 / month
Commission on every qualified call held and booking you source
Uncapped
Luum Pathway referral bonus
Per enrollment
Bonuses and sales contests
Periodic

About $57,600 a year at target, and up to about $91,200 for top performers. The strongest setter is first in line for a closer seat as the team grows. We'll walk you through the full comp plan in your first conversation.

What success looks like

New inquiries answered
Within 5 minutes
Daily activity
About 100 dials, building to 150
The calls you set
Qualified, confirmed and held

Month 1 is for learning, month 2 builds, and from month 3 you're at full target. We'll share the full scorecard in your first conversation.

A day in the seat

  • Morning: daily team huddle and call review (45 to 60 minutes). Bring a win and a call you want feedback on.
  • Most of the day: new leads first, then your call lists. Every call gets notes, a disposition and a dated follow-up.
  • End of day: a short report, a clean pipeline, and tomorrow's calls confirmed.

You'll thrive here if you

  • Move fast and follow up relentlessly. The first five minutes decide most leads.
  • Bring hospitality to the phone. You're warm, curious and unhurried, even on your 80th dial.
  • Tell the truth. You'd rather route a host to Pathway than put a not-ready host on a closer's calendar.
  • Want coaching every day and apply feedback the same afternoon.
  • Keep clean records. If it isn't in the CRM, it didn't happen.
  • Have 1+ years in phone-based sales, appointment setting, inside sales or hospitality. Retreats, wellness, coaching or events are a plus, and so is GoHighLevel or another CRM.

The details

  • Full-time, about 40 hours a week.
  • Remote, work from anywhere.
  • Core hours are Monday to Friday, 10am to 7pm or 11am to 8pm Eastern Time.
  • About 4 to 5 hours a week of huddles, team meetings and training.

How to apply

Fill out the short application and include a 60 to 90 second voice or video message telling us about the last time you turned a cold lead into a booked meeting. Applications without the recording won't be reviewed.

Apply as a Setter

Role 02 · Remote · $78K to $180K OTE

Sales Closer, High-Ticket Retreats

No cold calling. Pre-qualified calls on your calendar. A pay curve that gets steeper the more you close.

Our hosts are coaches, facilitators and community leaders who want to bring their people to Kaaba Luum, our full-buyout retreat property in Tulum, Mexico. For many of them it's their first retreat and a real investment. You lead the conversation that helps them decide. You start with their vision and the people they're gathering, then walk them to a booking they're set up to succeed with.

Our setter fills your calendar with qualified, confirmed Vision Calls, and each one comes with a handoff note. Your job is to close, follow up and leave every host with the right next step.

What you'll do

  • Run Vision Calls, Proposal Review Calls and Final Details Calls, about 20 first-call slots a week.
  • Send proposals within 24 hours, with the review call already booked before the Vision Call ends.
  • Work your own back end between calls: open proposals, past Vision Calls, closed-lost deals and old nurtures.
  • End every call with a next step: a retreat booking, a future-dated booking with a deposit, a referral to Luum Pathway, or a dated plan for the next conversation.
  • Hand every new booking to Host Success with a live intro and clean notes, so the host gets exactly what you sold.

What you'll earn

Base pay (fixed, not a draw)
$3,000 / month
Commission per funded booking, rising as you close more each month
Uncapped
Luum Pathway referral bonus
Per enrollment
Bonuses and sales contests
Periodic

About $78,000 a year at target, with top performers reaching $180K+. Third-party financing for hosts is on the way. We'll walk you through the full comp plan line by line in your first conversation.

What success looks like

First-call slots
About 20 a week
Proposals sent
Within 24 hours
Every call ends with
A dated next step

Expect a ramp over your first two months, with full target from month 3. We'll share the full scorecard in your first conversation.

A day in the seat

  • Morning: daily huddle and call review (45 to 60 minutes). Read each setter handoff and prep your calls.
  • Most of the day: calls, proposals and follow-up. Most deals close within 30 days, and the rest are won in the follow-up.
  • End of day: a short report, a clean pipeline, and a dated next step on every open deal.

You'll thrive here if you

  • Have a track record closing high-ticket deals ($10K+) in consultative sales, like events, retreats, travel, coaching, education or hospitality.
  • Lead with discovery. You ask about the host's vision before you talk rooms and rates.
  • Sell exactly what we deliver, and tell a host when Pathway is the better first step.
  • Are disciplined about follow-up and keep your CRM clean, because your pay, your setter's pay and the host's experience depend on it.
  • Want daily coaching and stay calm with buyers making a big decision.
  • Have used GoHighLevel, HubSpot or another CRM.

The details

  • Full-time, about 40 hours a week, with more during ramp.
  • Remote, work from anywhere.
  • Core hours are Monday to Friday, 10am to 7pm or 11am to 8pm Eastern Time.
  • About 4 to 5 hours a week of huddles, team meetings and training.

How to apply

Fill out the short application and include a 60 to 90 second voice or video message about the biggest deal you've closed: what almost killed it, and how you saved it. Applications without the recording won't be reviewed.

Apply as a Closer

One application, both roles

Think this seat is yours?

Tell us which role you're applying for, add your recording, and we'll be in touch if it's a fit. Know someone who'd love selling transformation instead of software? Send them this page.

Apply now